Student Accommodation Coordinator

Student Accommodation Coordinator - Samaritans

•   Maximum Term Contract until 30th June 2027
•   Part-time 60 hours per fortnight
•   Location: Wickham
•   This role is paid under the SCAHDS Award 2010- Level 4:1 - $46.70p/h

The Opportunity 

The Student Accommodation Coordinator plays a key role in the effective coordination and delivery of Samaritans Student Accommodation services. The position is responsible for facilitating tenant access to accommodation through comprehensive assessment and intake processes, while supporting the achievement of program objectives through ongoing monitoring, review, and evaluation of individual and program outcomes. The Student Accommodation Coordinator serves as a central point of contact for tenants, providing information, guidance, referrals, and practical support to enhance tenancy sustainability, wellbeing, and engagement with education, employment, and community services. The role works collaboratively with internal and external stakeholders to ensure tenants receive responsive, person-centred support that promotes independence and positive housing outcomes.

Why work for us?

• Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:
• 14 weeks paid maternity leave or 3 weeks paid parental pay
• Salary Packaging on a range of everyday living expenses (Mortgage, Rent and Bills) up to $611/fortnight
• Up to 40% off on school enrolment fees at any of our Newcastle Anglican schools
• Access to 9% discount on Medibank private health insurance + more benefits
• Meals & Entertainment Salary packaging up to $2,650
• Access to Fitness Passport (over 300+gyms)
• Free access to our corporate Employee Assistance Program
• Flexible working options (including compressed week, RDO’s, 9-day fortnights).
• Career and development opportunities
• The opportunity to work within an innovative, collaborative team environment
• You work for us, but we also want to work for you! Is there something important to you we have missed? Let’s talk about it! 

Qualifications/Criteria:

• Tertiary Degree in Counselling, Social work, Psychology or similar
• A current Drivers License
• A current Working with Children Check
• National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes).

Essential Experience:

• Demonstrated ability to build, negotiate, and maintain strategic partnerships with external stakeholders and senior-level organisations.
• Strong understanding of trauma-informed and strengths-based practice, including the impact of trauma on young people.
• Effective people leadership skills, including staff supervision, coaching, mediation, and conflict resolution.
• Excellent interpersonal and relationship-building skills, with the ability to engage young people, families, and key stakeholders.
• Sound knowledge of current State and Commonwealth child protection legislation, policies, and guidelines.
• Strong organisational, time management, and documentation skills, with high attention to detail and the ability to meet deadlines

Desirable Experience:

• Leadership experience in child protection, youth, or community services programs.
• Training in therapeutic models (CBT, CALM, TCI, etc.)
• Experience in program development, evaluation, and continuous improvement