Intensive Support Worker - Emergency Relief

• Maximum term until 30 September 2025
• Part-time - 52 hours per fortnight | 8 days per fortnight
• Location: Centres located at Toronto and Broadmeadow 
• This role is paid under the Social, Community, Home Care & Disability Services Award 2010- Level 4

The opportunity: 

Working at our Emergency Relief Centre you will be responsible for providing professional and accountable case coordination for emergency relief clients. You will ensure that people seeking emergency relief have access to a wide range of services such as mental health, housing, family support, financial counselling, drug and alcohol and general community services.

Why work for us?

Newcastle Anglican places people at the centre of our work. As a part of working for a faith-based organisation, you will have access to the following great benefits:  

• Work for a purpose-driven organisation where you can access opportunities for growth and advancement across all of our services  
• Generous salary packaging benefits of up to $15,900 plus $2650 meals and entertainment 
• Access to MAXXIA rewards program 
• Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools 
• Discounted private health insurance through Medibank 
• A unique culture promoting diversity, cultural competence and shared values 
• Access to over 300+ gyms with the Fitness Passport Program 
• Free access to our corporate Employee Assistance Program 
• 14 weeks paid parental leave or 3 weeks paid partner leave

About you:

• Cert IV in Community Services or relevant qualification
• Relevant and proven experience in the community services sector
• Demonstrated experience in the provision of case coordination which creates opportunities to empower and promote the well-being of people accessing services
• Experience within the human services sector, including an understanding of casework practice and strengths-based approach
• Excellent communication and interpersonal skills, including the ability to develop rapport and communicate effectively with people accessing emergency relief
• Experience in working with and managing volunteers
• High level of computer literacy and highly developed administration skills
• Ability to operate with minimal supervision and as part of a team
• Well-developed time management and organisational skills including demonstrated ability to meet deadlines
• Demonstrated commitment to and the ability to maintain confidentiality and accountability; including client records, team and organisational discussions

The successful applicant will possess or willingness to obtain the following: NSW Working with Children Check, Criminal history check, Drivers Licence, first aid & CPR certificate and undertake a pre-employment functional medical.