Community Services Manager

Community Services Manager - Permanency Support Program (PSP)

The Opportunity:

The Community Services Manager provides leadership, direction and operational business management across a number of program areas, including family preservation and early intervention, and these areas are geographically spanning Central Coast, Newcastle and Lake Macquarie and the Hunter Region.

Community Services Manager is responsible for overseeing the day-to-day service operations to ensure smooth service operation in accordance with defined strategy and policy determined by the Executive Leadership Team and the Board this also includes child wellbeing and child protection services.

Why Work for us?  

 Newcastle Anglican places people at the centre of our work. As a part of a faith-based organisation, you have access to the following great benefits:  

• Up to 40% discount on school enrolment fees at any of our Newcastle Anglican schools 
• Salary packaging options (up to $611/fortnight) 
• Discount Private Health Insurance premiums (9% Medibank)   
• Career and development opportunities – we want you to flourish! 
• Access to over 300+ gyms with the Fitness Passport Program 
• Free access to our corporate Employee Assistance Program 
• 14 weeks paid parental leave or 3 weeks paid partner leave
• Collaborate with internal networks who have varied knowledge on services and supports (learn and share)   
• Make a positive impact delivering work for a worthy purpose 

Role & Responsibilities:

This unique role would suit a skilled and highly motivated individual who thrives on ongoing change and new challenges.  The successful applicant will also need to demonstrate a track record of successful project management and delivering outcomes.

You will be expected to leverage the organisation wide visibility to improve practice and outcomes for 'People We Support' across Samaritans business. You will also be responsible for overseeing day to day operations, this includes:

• Providing strong, supportive and consultative leadership and supervision for service team leaders and specialist clinicians
• Managing and supporting teams through transformational change
• Ensuring that services meet funding and legislative obligations
• Being accountable for finances including annual service budgets, staffing levels and resource allocation
• Promoting a culture of quality service provision and service excellence.

About you:

• A graduate degree qualification in Social Welfare, Social Work, Psychology and/or commensurate experience
• Demonstrated successful track record for 3 years management in out of home care care/permanency support program (foster care experience preferred), child protection or community services programs
• At least 5 years’ experience in direct work with children/young people in the community services sector
• Demonstrated knowledge and implementation of all relevant legislation pertaining to child protection, out of home care, permanency principles, as well as research, reforms, publications which inform current thinking regarding best practice and the safeguarding of children.
• Experience working in partnership with stakeholders, including DCJ
• Demonstrated successful track record in management of varied Human Services
• Demonstrated ability in consultation, service development, planning and project implementation
• Demonstrated ability to manage people, achieve appropriate outcomes and build and lead respectful and high functioning teams
• Proven written and oral skills of a high order
• Demonstrated ability to respond to complaints and critical incidents in a timely and professional manner.
• Demonstrated financial acumen. 
• Experience in developing and managing budgets for a number of service types

The successful applicant will possess a valid NSW Working with Children Check, Drivers Licence, first aid & CPR certificate and be willing to undertake a pre-employment criminal history check and functional medical.