Administration Assistant
The Opportunity:
Newcastle Anglican has a great opportunity for an Administration Assistant to join the team and provide support across all Therapy and Behaviour Support and associated services.
In this role you will manager referrals and enquiries for the services and assist the team in the development of information and resources.
Why you’ll love working with us:
At Newcastle Anglican, we don’t just offer jobs â we offer purpose-driven careers. Here’s what you can expect when you join our team:
Growth & Development: Dedicated professional development support
Family Friendly: 14 weeks paid parental leave or 3 weeks partner leave + super contributions.
Smart Salary Packaging: Save on your rent, mortgage or bills â up to $611 per fortnight.
Education Perks: Up to 40% off school fees at our Anglican schools.
Wellness Boost: Access to over 300 gyms with Fitness Passport.
Mental Health Support: Free access to our Employee Assistance Program.
Career Progression: Real opportunities for advancement.
Flexibility: We support flexible work arrangements.
Role & Responsibilities: â¯
- Ensure excellent quality service through appropriate and timely communications
- Manage information and data relating to the provision of services to people with disabilities
- Work within several IT platforms to enhance outcomes for people with disabilities
- Support the development of the TaBS across a range of specific programs and services
- Work closely with the team, the team leaders and the Community Services Manager to ensure the provision of quality services to external and internal customers.
- Enter data into, update and maintain the information on multiple IT platforms
- Preparation of service agreements and any other paperwork for clients and services.
- Maintain client files to a quality standard to ensure that information is available as required
- Undertake administrative duties as required including but not limited to, faxing, emailing, filing, photocopying, typing, taking of minutes
- Developing service proposals and quotes for fee for service customers
- Provide support with billing and work with the finance team as required.
- Liaise with NDIS following up requests by staff and participants for budgets and funding
- Monitor claims and supports on NDIA portal
- Monitor the balance of supports for clients as required
- Assist with maintaining fleet vehicle with service bookings, monthly log sheets, cleaning vehicles.
- Order supplies for sites if required
About you?
- Certificate 3 qualifications in Business administration or relevant industry experience
- Excellent communication and interpersonal skills
- Experience or commitment to customer service focus
- Ability to work collaboratively in a team environment
- Excellent organisational skills and experience managing a complex range of activities
- Ability to show initiative and work independently
- Demonstrated experience using word, excel and access programs and the capacity to adapt to multiple web-based platforms and applications
- Experience working with databases and perform accurate data entry
- Strong attention to detail
- Demonstrate an understanding and practical application of confidentiality principles
Who we are?
Formerly known as the Anglican Diocese of Newcastle, Newcastle Anglican is a faith-based organisation serving the people of the Hunter and the Central Coast.
We offer a leading Christian presence to our community through our parishes, four schools, Anglican Care and Samaritans.
Our vision is for people to flourish because of what we do, inspired by the way of Jesus.
We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications.
For more information visit www.newcastleanglican.org.au or for enquiries and a copy of the Position Description email the talent team at careers@newcastleanglican.org.au
You must have the right to live and work in Australia.
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